SCHOOLS / PUBLIC SECTOR

Schools / Public Sector Portal

Submit TIcket

Are you a School or other Public Sector organisation?
we accept Purchase Orders as payment, and automatically give you 30 day terms. Please see the FAQ below for more info. 

You can also benefit from having your own Portal Account with us, where you can submit and track repairs, receive estimates / invoices and upload PO’s.

Submit a form enquiry below to log a job or get an estimate. 

First Name *
Last Name *
Phone Number *
Email *
School or Business Name (If applicable)
Address
City / Town
Postcode
Subject *
Other Details

Fast, Reliable, and Purchase Order Friendly

Are you a school, college, university, or public sector organisation in need of dependable iPad or laptop repair services? Microsmith Electronics provides expert repair solutions tailored for the education and public sector—helping you keep your essential devices running smoothly with minimal disruption to learning or operations.

We specialize in iPad repairs, Chromebook repairs, Windows laptop repairs, and MacBook servicing—all with a strong understanding of the technology environments used in schools and public institutions.

We Accept Purchase Orders – No Upfront Payment Needed

We understand the procurement processes in the public sector. That’s why we proudly accept Purchase Orders from schools, academies, colleges, councils, NHS trusts, and other public organisations. As standard, we provide 30-day invoicing terms, so you can get urgent repairs underway without delays or upfront payment.

Our services are fully compliant with public sector accounting and purchasing requirements. For more information on how to issue a PO or set up a school repair account, check our FAQ section or get in touch directly.

FAQ

Using the form above, submit as much detail as you can regarding the devices you need repaired. Soon as we receive the form someone from the team will send you an estimate for the repairs.

  1. Send us details of the devices you need a quote for.
  2. We send you an estimate.
  3. You raise and send us the PO.
  4. We arrange collection of the devices.
  5. We will deliver them back once repaired.

We are setup as suppliers and can offer 30 day terms repairs to all public sector organisations within these following local authorities.

  1. Newport City Council
  2. Torfaen County Borough Council
  3. Monmouthshire County Council
  4. Blaenau Gwent County Council

We can still help if you are a public sector organisation within a different LA, please get in touch using the form above. 

All schools and public sector organisations will automatically be given 30 day terms. (it can be longer)

The 30 days start the day you are invoiced which is generally the day you’ll receive the repaired items back.  

No, you don’t need a portal account, but it is handy to have as it not only makes it easier to log jobs, but it also helps you to keep a track on repairs, see updates, download estimates, invoices and send us secure messages. 

If you require a Portal Account, send us a message using the form above with your full details requesting access, and a member of the team will send you an invite to register.    

Manage Repairs with Your Own School Portal Account

For schools and institutions managing multiple devices, we offer a dedicated online Portal Account that simplifies your repair process from start to finish. With your portal access, you can:

  • Submit iPad and laptop repair requests anytime

  • Track repair progress and updates in real-time

  • Receive detailed repair estimates and digital invoices

  • Upload and manage Purchase Orders

  • Access a complete repair history for auditing and budgeting

Our goal is to make managing your tech repairs as easy and transparent as possible.

Common School Device Repairs We Handle

We repair all major makes and models, and we’re equipped to handle large volumes of devices from entire school fleets. Some of our most common public sector repair services include:

  • Cracked iPad screen replacement

  • Laptop keyboard and touchpad repair

  • Battery replacements for iPads and laptops

  • Charging port repairs

  • Software troubleshooting and system reinstalls

  • Network and Wi-Fi connectivity issues

  • Liquid damage repair for laptops and tablets

Whether your staff or students use Apple iPads, Chromebooks, HP laptops, Lenovo tablets, or Dell devices, Microsmith Electronics is your reliable repair partner.

Why Schools Choose Microsmith?

  • Education and public sector specialists

  • Fast turnaround times and clear communication

  • Competitive pricing with bulk repair discounts

  • Fully insured and certified technicians

  • Optional preventative maintenance for long-term reliability

Get Started Today

Use the enquiry form to log a repair job or request a quote for your iPad or laptop repairs. We’ll get back to you quickly with a full estimate and next steps. Whether it’s one device or one hundred, we’re here to help your school stay connected and productive.

Let Microsmith Electronics take the stress out of technology repair—so you can focus on what matters most: education.

31 Russell Drive Shops Newport NP206NE

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