Fast, professional computer repairs for home and business
If your computer has slowed down, stopped working, will not turn on, or is showing faults, we can help. Microsmith provides computer repairs for home users, businesses, schools and organisations from our Newport workshop.
We repair desktop PCs, all-in-one computers and a wide range of Windows-based systems. From failed hard drives and broken power supplies to software faults, virus issues and performance problems, we aim to diagnose the fault clearly and recommend the most sensible repair.
We offer a free quote before any work begins. Walk-ins are welcome at our Newport workshop.
Why customers choose Microsmith for computer repairs
Local computer repair shop in Newport
We are based in Newport and work on computers for customers across the area. No posting away, no waiting weeks for a return.
Clear diagnosis before major work
We identify the fault first and explain it clearly before recommending any significant repair. You will not be charged for work you did not agree to.
Hardware and software faults
Whether it is a physical component failure or a software issue causing problems, we investigate both and advise on the right fix.
Upgrade options available
Sometimes a repair is not the only answer. We will tell you if an upgrade — such as a new SSD or extra memory — would be a better option for your machine.
Honest advice on older machines
If a repair is not economical for the age and value of your computer, we will say so. We would rather save you money than carry out unnecessary work.
Home users and businesses welcome
We work with individuals, families, small businesses, schools and organisations. Whether it is a home PC or an office computer, we can help.
Computer faults we commonly fix
Computer not turning on
Power faults, failed power supplies, blown capacitors and motherboard issues diagnosed and repaired.
Slow or freezing PC
Performance issues caused by failing drives, low memory, overheating, malware or system bloat investigated and resolved.
Windows not loading or boot errors
Blue screen errors, failed boot sequences, corrupted Windows installs and startup faults diagnosed and fixed.
Failing hard drive or SSD issues
Drive failures, degraded SSDs and storage problems assessed. Data access and backup assistance available.
Overheating and fan noise
Thermal paste replacement, fan cleaning, heatsink servicing and airflow improvements to bring temperatures down.
Power supply faults
Faulty PSUs replaced with suitable alternatives. No-power and instability faults traced to the supply where relevant.
RAM and memory faults
Memory errors, random crashes and instability caused by faulty or mismatched RAM tested and resolved.
Virus, malware and unwanted software
Malware removal, system clean-up and security recommendations to get your machine clean and stable again.
SSD and RAM upgrades
Storage and memory upgrades fitted and configured — often the most cost-effective way to improve performance.
Data access and backup
Assistance accessing data from failing drives, setting up backup solutions and recovering files where possible.
Types of computers we work on
Desktop PCs and tower computers
Standard desktop and tower PCs — including custom-built systems, pre-built home computers and older machines brought back into use.
All-in-one computers
All-in-one PCs where the computer and screen are combined — including hardware faults, screen issues and software problems. For Apple iMac specifically, see our dedicated page.
Home computers
Home desktop computers of any age or make — including slow, unreliable or no longer booting machines. We advise honestly on whether repair, upgrade or replacement makes the most sense.
Office and business computers
Office PCs, workstations and business-owned computers repaired and serviced. We also support schools and organisations with hardware faults, upgrades and diagnosis.
How our computer repair process works
Bring your computer into our workshop and we will assess the issue. Where the fault is obvious we may be able to quote straight away. For more complex or unknown faults we may need to carry out diagnostic work first.
Once the issue is identified we will explain the problem, the recommended repair, and whether the work is worthwhile based on the age and value of the machine. You choose whether to proceed — there is no pressure.
Repair or upgrade — we will advise on the best option
Sometimes a slow or unreliable computer does not need replacing. A storage upgrade, extra memory or a system clean-up can often make a major difference to performance at a fraction of the cost of a new machine.
Where a repair is not cost-effective we will tell you. If a sensible upgrade or replacement would be better value, we will say so.
Computer repairs for businesses, schools and organisations
We do not only repair consumer devices. Microsmith also supports business, education and organisation-owned equipment. If you have office PCs or workshop computers needing repair, diagnosis or upgrade, we can help.
Computer repair questions
Yes, we repair many types of desktop computers, including tower PCs, all-in-one systems and office computers.
Yes. We can diagnose no-power and no-boot faults, including power supply, motherboard, storage and software-related issues.
Yes. Slow computers are often caused by failing drives, low memory, software problems, overheating or general system issues. We identify the cause before recommending a fix.
Yes. We help home users as well as businesses, schools and organisations with desktop computer repairs and upgrades.
That depends on the fault, the age of the machine and the cost of parts. We will give you honest advice on whether repair is worthwhile — and suggest an upgrade or replacement if that makes more sense.
Need computer repairs?
If your computer is faulty, slow or no longer reliable, get in touch with Microsmith. We can assess the problem and advise on the best repair option. Call, message or visit our Newport workshop to get started.