Repair tracking
Track school, council and organisation repair jobs from booking to collection, with clearer status updates and repair history.
Schools, Councils & Organisations
Portal Account.
Request a free Microsmith portal account for device repairs, job tracking, purchase order support and account-managed repair work across Newport and South Wales.
FreeQuote
FastTurnaround
12Month warranty
5.0Rated
Account-managed repairs
Repair admin that keeps jobs moving.
A Microsmith portal account gives schools, councils and organisations a clearer route for repair requests. You can send device details, upload purchase order information, track jobs, and keep repair records easier to manage.
It is designed for teams that regularly need iPad repairs, laptop repairs, Chromebook repairs, staff phone repairs, tablet repairs and practical IT support without every job turning into a separate email chain.
What the portal helps with
One place for repair jobs, POs and updates.
Keep the repair route clear whether you are sending one damaged iPad or a batch of laptops from a school, council department or local organisation.
PO and invoice support
Upload purchase orders, keep invoice details together and pay by invoice where account terms have been approved.
Built for organisations
Useful for schools, councils, charities, care providers and local businesses managing multiple devices.
Batch repair handling
Book batches of laptops, iPads, tablets and phones for workshop repair, collection or return where suitable.
Warranty records
Keep repair routes and warranty expectations easier to follow for devices used by staff, pupils and teams.
Account support
Speak to Microsmith when a job needs clarification, quote approval or a practical next step.
How it works
Simple repair control for busy teams.
01
Request an accountSend your organisation details through the form so we can check the right account setup.
02
Raise repair jobsSubmit device details, faults, PO references and contact information in one place.
03
Track and approveWe confirm the quote route before work begins and keep job information easier to follow.
04
Invoice and returnApproved organisations can use purchase orders and 30 day invoice terms.
Common organisation repairs
Jobs we handle for schools and councils
School laptop and Chromebook repairsScreens, keyboards, hinges, batteries, charging faults, operating system issues and setup support.
iPad and tablet repairsCracked screens, charging ports, batteries, buttons and common faults on education and workplace tablets.
Staff mobile phone repairsiPhone, Samsung, Google Pixel, OnePlus, Huawei and other Android repairs for staff and organisation devices.
Desktop and IT supportPractical support for setup, troubleshooting, updates, data transfer, software and everyday IT problems.
Request a portal account
Get set up.
Tell us who you are, what type of organisation you represent and how you expect to use the account. We will check the details and come back with the next step.