Repair tracking
Keep repair requests, status updates and repair history easier to follow for your organisation.
Schools, councils & businesses
Portal accounts for repair admin.
Request a Microsmith portal account to manage repeat repairs, purchase order details, repair updates and invoice support in one place.
FreeQuote
FastTurnaround
12Month warranty
5.0Rated
Account-managed repairs
One route from request to invoice.
Useful for organisations that regularly send damaged devices, need quote approval before work begins or want purchase order details kept with the repair record.
PO and invoice support
Send purchase order details and use invoice payment where account terms have been approved.
Built for organisations
Designed for schools, councils, charities, care providers and local businesses managing multiple devices.
How the account works
Request, approve, track, invoice.
01
Raise a repair requestSend device details, fault notes and purchase order information through the shared contact form.
02
Approve the estimateWe confirm the likely cost, turnaround and next step before repair work begins.
03
Track the jobKeep repair updates, account notes and repair history easier to follow.
04
Handle paymentApproved accounts can use purchase orders and 30 day invoice terms.
Common organisation repairs
Jobs we handle for account customers
School laptop and Chromebook repairsScreens, keyboards, hinges, batteries, charging faults, operating system issues and setup support.
iPad and tablet repairsCracked screens, charging ports, batteries, buttons and common faults on education and workplace tablets.
Staff mobile phone repairsiPhone, Samsung, Google Pixel, OnePlus, Huawei and other Android repairs for staff and organisation devices.
Desktop and IT supportPractical support for setup, troubleshooting, updates, data transfer, software and everyday IT problems.
Request a portal account
Request a Portal Account
Ready to set up the account?
Use the shared contact form and choose portal account request. We will check the details and come back with the next step.