Schools / Public Sector Portal

Submit TIcket

Are you a School or other Public Sector organisation?
we accept Purchase Orders as payment, and automatically give you 30 day terms. Please see the FAQ below for more info. 

You can also benefit from having your own Portal Account with us, where you can submit and track repairs, receive estimates / invoices and upload PO’s.

Submit a form enquiry below to log a job or get an estimate. 

First Name *
Last Name *
Phone Number *
Email *
School or Business Name (If applicable)
Address *
City / Town *
Postcode *
Subject *
Other Details


Using the form above, submit as much detail as you can regarding the devices you need repaired. Soon as we receive the form someone from the team will send you an estimate for the repairs.

  1. Send us details of the devices you need a quote for.
  2. We send you an estimate.
  3. You raise and send us the PO.
  4. We arrange collection of the devices.
  5. We will deliver them back once repaired.

We are setup as suppliers and can offer 30 day terms repairs to all public sector organisations within these following local authorities.

  1. Newport City Council
  2. Torfaen County Borough Council
  3. Monmouthshire County Council
  4. Blaenau Gwent County Council

We can still help if you are a public sector organisation within a different LA, please get in touch using the form above. 

All schools and public sector organisations will automatically be given 30 day terms. (it can be longer)

The 30 days start the day you are invoiced which is generally the day you’ll receive the repaired items back.  

No, you don’t need a portal account, but it is handy to have as it not only makes it easier to log jobs, but it also helps you to keep a track on repairs, see updates, download estimates, invoices and send us secure messages. 

If you require a Portal Account, send us a message using the form above with your full details requesting access, and a member of the team will send you an invite to register.    

31 Russell Drive Shops Newport NP206NE

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