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Microsmith repairs

Newport Repair Centre | Microsmith Electronics

Microsmith Electronics is based in Newport at 31 Russell Drive, NP20 6NE — our repair centre is where all the work happens. Walk-ins are welcome Monday to Friday, 10am–5pm, and no appointment is needed for most repairs. If you prefer to book a slot in advance, you can do so online.

  • Walk-ins Welcome
  • Same day repairs
Customer reviews

Customers trust Microsmith

Phone, tablet, laptop and computer repairs at Microsmith Electronics in Newport. Read what customers say about their experience with our repair service.

★★★★★

Amazing service.Very fast, caring and professional.Will definitely be using again

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Rhianydd Collins
★★★★★

Very quick fix on a phone - really helpful and knowledgeable. Definitely recommend.

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Lewis Cullinane
★★★★★

What I thought would be an impossible task to try to extract data from a defective external hard drive microsmith solved it and kept me updated

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john bader External hard drive - Data recovery
★★★★★

A genuine guy who gives a great service.

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Philip Price

We repair iPhones, Samsung phones, iPads, tablets, laptops, MacBooks, desktop computers and more — all in-house, by our own technicians. Most screen replacements and battery swaps are completed the same day, often within a couple of hours. More complex faults — board-level issues, data recovery, liquid damage — may take longer, and we’ll always give you a realistic timeframe upfront.

We offer a free quote before work begins on most straightforward repairs. For faults that need deeper investigation — such as no-power issues, liquid damage or intermittent faults — a diagnostic charge may apply. If the repair goes ahead, that charge is usually absorbed into the final price. We will always tell you before we begin any investigative work.

repairs

Repairs at Our Newport Centre

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iPhone & Samsung Screen Repair

Cracked or unresponsive screens replaced on iPhones and Samsung phones — all models, including the latest. Most screen repairs are completed the same day. We’ll confirm part options and pricing before we start.

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Battery Replacement

Phones, tablets and MacBooks all lose battery capacity over time. We replace batteries on most models the same day. If you’re not sure whether the battery is the issue, bring it in — we can check it while you wait.

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Laptop Repair

Won’t boot, running slowly, broken keyboard, faulty charging port or cracked screen — we diagnose and repair most laptop faults across all major brands. Bring it in and we’ll take a look.

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MacBook Repair

Screen replacements, battery swaps, keyboard repairs and board-level diagnostics on MacBook Air and MacBook Pro models. Free quote on most common faults.

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iPad & Tablet Repair

iPad screen replacements, charging port repairs and battery replacements across all iPad generations and major Android tablets. Same-day on most common faults.

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Computer & Desktop Repair

Desktop PCs, all-in-ones and iMacs — hardware faults, performance issues, Windows errors, storage upgrades and more. Drop it off at the workshop and we’ll diagnose it properly.

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Water Damage

If your device has been exposed to liquid, bring it in as soon as possible — the sooner we assess it, the better the recovery chances. Water damage requires investigation before we can give an accurate assessment, and a diagnostic charge may apply.

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Data Recovery

Failed drives, devices that won’t start, accidental deletion — we assess data recovery cases individually. Contact us before bringing the device in to discuss what’s happened and what may be possible.

why

Why Bring Your Device to Our Newport Workshop?

Walk-In Welcome — No Appointment Needed

Turn up Monday to Friday, 10am–5pm. No appointment needed for most repairs. If you prefer to book ahead, you can do that online too.

In-House Technicians

All repairs are carried out by our own team at the Newport workshop — not sent away to a third party. You deal with the people doing the work.

Same-Day on Most Common Repairs

Most screen replacements and battery swaps are done the same day, often within a couple of hours. We’ll tell you how long to expect when you drop off.

Free Quote on Straightforward Repairs

For most common faults — where the cause is clear and the fix is known — we provide a free quote before any work begins. No obligation.

12-Month Warranty

Eligible repairs carry a 12-month parts and labour warranty. Battery and consumable warranty cover is assessed against the fault, condition and usage. We confirm the applicable terms before work begins.

We Also Cover the Surrounding Area

As well as our Newport workshop, we run a mobile service covering Gwent, Monmouthshire and parts of South Wales. Book online or contact us to check availability in your area.

faq

Frequently Asked Questions

Where is the Newport workshop?

We’re at 31 Russell Drive, Newport, NP20 6NE. There is parking available on-site and on nearby roads. We’re open Monday to Friday, 10am–5pm.

Do I need an appointment?

No — walk-ins are welcome during opening hours. If you’d prefer to guarantee a slot or have a more complex job, you can book online in advance.

Is my quote free?

For most repairs — where the fault is clear and the fix is straightforward — yes, the quote is free before any work begins. For faults that need deeper investigation, such as no-power issues, liquid damage or intermittent faults, a diagnostic charge may apply. We will always tell you before we begin any investigative work.

How long will my repair take?

Most screen and battery replacements are done the same day — often within a couple of hours of dropping off. More complex repairs, board-level faults and data recovery jobs may take longer. We’ll give you a clear, honest timeframe when you bring the device in.

What if my device is beyond repair?

If we assess a device and find it’s beyond economic repair, we’ll tell you clearly — no charge for the assessment on most straightforward cases. For devices that needed deeper investigation before that conclusion was reached, a diagnostic charge may apply, as covered in our repair terms. We can also advise on data recovery options if needed.

Do you repair all brands?

Yes — Apple, Samsung, Google, Huawei, Sony, Lenovo, Dell, HP, Acer and more. If you’re not sure whether we cover your device, give us a call on 01633 357 357 or drop in and we’ll take a look.

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Our Repair Services

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Tell us what needs repairing and we will confirm the best next step before any work begins.

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