Microsmith Electronics is based in Newport at 31 Russell Drive, NP18 2ED — our repair centre is where all the work happens. Walk-ins are welcome Monday to Friday, 10am–5pm, and no appointment is needed for most repairs. If you prefer to book a slot in advance, you can do so online.
We repair iPhones, Samsung phones, iPads, tablets, laptops, MacBooks, desktop computers and more — all in-house, by our own technicians. Most screen replacements and battery swaps are completed the same day, often within a couple of hours. More complex faults — board-level issues, data recovery, liquid damage — may take longer, and we’ll always give you a realistic timeframe upfront.
We offer a free quote before work begins on most straightforward repairs. For faults that need deeper investigation — such as no-power issues, liquid damage or intermittent faults — a diagnostic charge may apply. If the repair goes ahead, that charge is usually absorbed into the final price. We will always tell you before we begin any investigative work.
Repairs at Our Newport Centre
iPhone & Samsung Screen Repair
Cracked or unresponsive screens replaced on iPhones and Samsung phones — all models, including the latest. Most screen repairs are completed the same day. We’ll confirm part options and pricing before we start.
Battery Replacement
Phones, tablets and MacBooks all lose battery capacity over time. We replace batteries on most models the same day. If you’re not sure whether the battery is the issue, bring it in — we can check it while you wait.
Laptop Repair
Won’t boot, running slowly, broken keyboard, faulty charging port or cracked screen — we diagnose and repair most laptop faults across all major brands. Bring it in and we’ll take a look.
MacBook Repair
Screen replacements, battery swaps, keyboard repairs and board-level diagnostics on MacBook Air and MacBook Pro models. Free quote on most common faults.
iPad & Tablet Repair
iPad screen replacements, charging port repairs and battery replacements across all iPad generations and major Android tablets. Same-day on most common faults.
Computer & Desktop Repair
Desktop PCs, all-in-ones and iMacs — hardware faults, performance issues, Windows errors, storage upgrades and more. Drop it off at the workshop and we’ll diagnose it properly.
Water Damage
If your device has been exposed to liquid, bring it in as soon as possible — the sooner we assess it, the better the recovery chances. Water damage requires investigation before we can give an accurate assessment, and a diagnostic charge may apply.
Data Recovery
Failed drives, devices that won’t start, accidental deletion — we assess data recovery cases individually. Contact us before bringing the device in to discuss what’s happened and what may be possible.
Why Bring Your Device to Our Newport Workshop?
Walk-In Welcome — No Appointment Needed
Turn up Monday to Friday, 10am–5pm. No appointment needed for most repairs. If you prefer to book ahead, you can do that online too.
In-House Technicians
All repairs are carried out by our own team at the Newport workshop — not sent away to a third party. You deal with the people doing the work.
Same-Day on Most Common Repairs
Most screen replacements and battery swaps are done the same day, often within a couple of hours. We’ll tell you how long to expect when you drop off.
Free Quote on Straightforward Repairs
For most common faults — where the cause is clear and the fix is known — we provide a free quote before any work begins. No obligation.
12-Month Warranty
All repairs carry a 12-month parts and labour warranty. Batteries and consumable parts carry a 60-day warranty.
We Also Cover the Surrounding Area
As well as our Newport workshop, we run a mobile service covering Gwent, Monmouthshire and parts of South Wales. Book online or contact us to check availability in your area.
Frequently Asked Questions
We’re at 31 Russell Drive, Newport, NP18 2ED. There is parking available on-site and on nearby roads. We’re open Monday to Friday, 10am–5pm.
No — walk-ins are welcome during opening hours. If you’d prefer to guarantee a slot or have a more complex job, you can book online in advance.
For most repairs — where the fault is clear and the fix is straightforward — yes, the quote is free before any work begins. For faults that need deeper investigation, such as no-power issues, liquid damage or intermittent faults, a diagnostic charge may apply. We will always tell you before we begin any investigative work.
Most screen and battery replacements are done the same day — often within a couple of hours of dropping off. More complex repairs, board-level faults and data recovery jobs may take longer. We’ll give you a clear, honest timeframe when you bring the device in.
If we assess a device and find it’s beyond economic repair, we’ll tell you clearly — no charge for the assessment on most straightforward cases. For devices that needed deeper investigation before that conclusion was reached, a diagnostic charge may apply, as covered in our repair terms. We can also advise on data recovery options if needed.
Yes — Apple, Samsung, Google, Huawei, Sony, Lenovo, Dell, HP, Acer and more. If you’re not sure whether we cover your device, give us a call on 01633 357 357 or drop in and we’ll take a look.