Samsung S20 Rear Glass Replacement

SERVICE REPORT
Device: Samsung Galaxy S20

Diagnosis

Repair Plan

Microsmith Electronics in Newport completed a rear glass replacement on a Samsung S20. This is one of the most common repairs we carry out at our Newport workshop, and we stock parts for a wide range of Samsung models so most jobs can be turned around the same day.

What Was Wrong

The customer’s S20 had a heavily cracked rear glass panel following an accidental drop. The rest of the phone was fully functional — screen, cameras and charging all working — but the shattered back was making it uncomfortable to hold and leaving small glass fragments on their hands.

How We Fixed It

The broken rear glass was removed using controlled heat and specialist tools. A replacement panel was bonded in place and wireless charging functionality confirmed before the device was returned. The repair is backed by our 12-month warranty on parts and labour.

What to Expect With a Rear Glass Replacement

  • We offer a free quote before any work begins — no hidden charges
  • Most rear glass replacements are completed the same day
  • 12-month warranty on all parts and labour
  • Quality replacement parts tested for fit and function before fitting
  • Walk-ins welcome — or call ahead to confirm parts are in stock

Other Samsung Repairs We Carry Out

  • Screen replacement
  • Battery replacement
  • Charging port repair

Book a Rear Glass Replacement in Newport

If your Samsung has a similar fault, bring it into Microsmith Electronics Newport for a free quote. We serve customers from Newport, Cwmbran, Pontypool, Caerleon, and across the Gwent area. Call us on 01633 357 357, drop in, or book online.

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Other Devices We Service