Portal account
Use a portal account to submit repair requests, view previous jobs and keep device repair work organised in one place.
Microsmith supports schools, councils and organisations across Newport and South Wales with repair tracking, purchase orders and practical device repair support.
Organisation accounts are built around the way schools and councils already work: clear job records, purchase order handling and simple repair updates.
Use a portal account to submit repair requests, view previous jobs and keep device repair work organised in one place.
Follow job progress from booking to diagnosis, quote approval, repair and collection so your team knows what is happening.
Upload POs against repair jobs and keep approval details attached to the work before repairs move forward.
Eligible schools, councils and approved organisations can pay by purchase order with 30 day account terms.
Most organisation work is everyday device repair: getting teaching, office and field equipment back into use with clear pricing before work begins.
Ask for a portal account, send us the first repair job or call the Newport workshop for help setting up purchase order support.