★★★★★
Brought my iPhone 13 in with a smashed screen and it was fixed same day. Really professional service and the price was fair.
Google review
Microsmith repairs
How to Recover a Forgotten Windows Password
Tell us what is wrong and we will confirm the best repair route before any work begins.
- Walk-ins welcome
- Same day repairs
FreeQuote
FastTurnaround
12Month warranty
5.0Rated
Google reviews
Customers trust Microsmith
Recent five-star feedback from repair customers across Newport and South Wales.
★★★★★
Took my PS5 in with a disc drive fault and had it back within 3 days. Really impressed with the communication throughout.
Google review★★★★★
iPhone would not charge at all. They cleaned out the charging port, checked the whole phone over and saved me buying a new one.
Google review★★★★★
Very professional and knowledgeable. Fixed my laptop screen and keyboard for a great price. Will 100% be back if I ever need another repair.
Google reviewGetting locked out of a Windows PC is frustrating, but it’s a fixable problem. At Microsmith in Newport, we handle password recovery and account access issues every day.
Why You Might Be Locked Out
- Forgotten local Windows account password
- Microsoft account issues (two-factor authentication problems)
- BIOS/UEFI password on a second-hand laptop
- BitLocker encryption key lost
Our Approach
We use specialist tools to safely recover or reset Windows passwords without data loss in most cases. Free quote before any work begins.
Serving Newport, Cwmbran and the wider Gwent area — same-day service usually available.
Device repairs we carry out
Password Recovery
Tell us the fault and we will confirm the repair options before any work begins.
Same Day
We will confirm parts availability and timescale before booking the repair in.
N/A
Repairs include parts and labour warranty unless we tell you otherwise before work begins.
From £29
Clear pricing confirmed before any repair work starts.
Device models we repair
Why choose Microsmith for device repairs?
Free quote, no obligation
We inspect the fault and confirm pricing before any work starts.
Fast turnaround
Many common repairs are completed quickly when parts are available.
12-month warranty
Repairs are backed by a parts and labour warranty for peace of mind.
Newport repair centre
Visit the workshop, call us, or book online for the quickest route.
How to Recover a Forgotten Windows Password repair FAQs
Do I need an appointment?
No appointment is needed for most workshop repairs. You can also use the online form so we know what to expect.
Will you quote before repairing it?
Yes. We confirm pricing and repair options before any work begins.
How long will the repair take?
Same Day is the typical guide for this repair, subject to parts availability and the exact fault.
Is the repair covered by warranty?
This repair is listed with a N/A warranty unless we advise otherwise before work begins.
More device repairs
Ready to get this sorted?
Tell us what needs repairing and we will confirm the best next step before any work begins.
Get a Free Quote