★★★★★
My MacBook Pro would not turn on and I thought it was gone for good. Mike diagnosed it quickly and had it sorted within a couple of days.
Google review
Microsmith repairs
Laptop Running Slow? Here’s What to Do
Tell us what is wrong and we will confirm the best repair route before any work begins.
- Walk-ins welcome
- Same day repairs
FreeQuote
FastTurnaround
12Month warranty
5.0Rated
Google reviews
Customers trust Microsmith
Recent five-star feedback from repair customers across Newport and South Wales.
★★★★★
Brought my iPhone 13 in with a smashed screen and it was fixed same day. Really professional service and the price was fair.
Google review★★★★★
My son dropped his Nintendo Switch and cracked the screen. Microsmith had it fixed by the next day. Great communication and really friendly staff.
Google review★★★★★
iPhone would not charge at all. They cleaned out the charging port, checked the whole phone over and saved me buying a new one.
Google reviewA slow laptop is one of the most common tech support calls we receive at Microsmith in Newport. The good news is that most cases are fixable — and often same-day.
Common Reasons Your Laptop Is Slow
- Too many startup programmes — software that loads on boot drags everything down
- Full or near-full hard drive — Windows and macOS need breathing room to operate
- Old hard drive (HDD) — upgrading to an SSD is the single biggest performance boost you can make
- Not enough RAM — especially noticeable when switching between apps or using a browser with many tabs
- Malware or background processes — rogue software consuming CPU and memory
- Overheating — a laptop that throttles itself due to heat will feel painfully slow
What We Do
When you bring your laptop to Microsmith, we run a full diagnostic to pinpoint the cause. Common fixes include SSD upgrades, RAM upgrades, thermal paste replacement, malware removal, and OS optimisation. We offer a free quote before any work begins so there are no surprises.
Serving Newport, Gwent & Cwmbran
Based in Newport, we provide fast laptop repair and tech support across Gwent and Cwmbran. Same-day service is available on most upgrades.
Device repairs we carry out
Laptop Support
Tell us the fault and we will confirm the repair options before any work begins.
Same Day
We will confirm parts availability and timescale before booking the repair in.
12 Months
Repairs include parts and labour warranty unless we tell you otherwise before work begins.
From £29
Clear pricing confirmed before any repair work starts.
Device models we repair
Why choose Microsmith for device repairs?
Free quote, no obligation
We inspect the fault and confirm pricing before any work starts.
Fast turnaround
Many common repairs are completed quickly when parts are available.
12-month warranty
Repairs are backed by a parts and labour warranty for peace of mind.
Newport repair centre
Visit the workshop, call us, or book online for the quickest route.
Laptop Running Slow? Here’s What to Do repair FAQs
Do I need an appointment?
No appointment is needed for most workshop repairs. You can also use the online form so we know what to expect.
Will you quote before repairing it?
Yes. We confirm pricing and repair options before any work begins.
How long will the repair take?
Same Day is the typical guide for this repair, subject to parts availability and the exact fault.
Is the repair covered by warranty?
This repair is listed with a 12 Months warranty unless we advise otherwise before work begins.
More device repairs
Ready to get this sorted?
Tell us what needs repairing and we will confirm the best next step before any work begins.
Get a Free Quote