★★★★★
Great service at a good price
Read full review
Microsmith repairs
Laptop Running Slow? Here’s What to Do Newport
Is your laptop crawling along? These are the most common causes and what our Newport team can do to fix it fast.
Customer reviews
Customers trust Microsmith
Phone, tablet, laptop and computer repairs at Microsmith Electronics in Newport. Read what customers say about their experience with our repair service.
★★★★★
The old laptop now performs very well and should serve me for the next few years. Microsmith are highly knowledgeable and will not upsell you a solution. Will be returning in the future.
Read full review★★★★★
Brilliant service as always!!!! Thoroughly recommended - Microsmith know their stuff👍
Read full review★★★★★
Excellent customer service, reliable, quick & reasonable price.
Read full reviewAbout this repair
Is your laptop crawling along? These are the most common causes and what our Newport team can do to fix it fast.
Laptop Running Slow? Here’s What to Do repair information
Repair overview
A slow laptop is one of the most common tech support calls we receive at Microsmith in Newport. The good news is that most cases are fixable — and often same-day.
Common Reasons Your Laptop Is Slow
- Too many startup programmes — software that loads on boot drags everything down
- Full or near-full hard drive — Windows and macOS need breathing room to operate
- Old hard drive (HDD) — upgrading to an SSD is the single biggest performance boost you can make
- Not enough RAM — especially noticeable when switching between apps or using a browser with many tabs
- Malware or background processes — rogue software consuming CPU and memory
- Overheating — a laptop that throttles itself due to heat will feel painfully slow
What We Do
When you bring your laptop to Microsmith, we run a full diagnostic to pinpoint the cause. Common fixes include SSD upgrades, RAM upgrades, thermal paste replacement, malware removal, and OS optimisation. We offer a free quote before any work begins so there are no surprises.
Serving Newport, Gwent & Cwmbran
Based in Newport, we provide fast laptop repair and tech support across Gwent and Cwmbran. Same-day service is available on most upgrades.
Laptop Running Slow? Here’s What to Do repair options
View repair information
View repair information
View repair information
Get a repair quote
Laptop Support
Tell us the fault and we will confirm the repair options before any work begins.
Same Day
We will confirm parts availability and timescale before booking the repair in.
Repair warranty
Read the repair terms and ask about the cover for the agreed work. Battery and consumable cover depends on the fault, condition and usage.
From £29
Clear pricing confirmed before any repair work starts.
Why choose Microsmith?
View repair information
View repair information
View repair information
View repair information
Free quote, no obligation
We inspect the fault and confirm pricing before any work starts.
Repair turnaround
We confirm parts availability and timescale before booking the repair in.
Repair warranty
Read the repair terms and discuss warranty conditions before work begins.
Newport workshop
Visit the workshop or contact us to discuss the repair.
Related Device repairs
View repair information
View repair information
View repair information
View repair information
View repair information
View repair information
Data Recovery — Retrieve Lost Files & Photos
Read Data Recovery — Retrieve Lost Files & Photos repair information and check the next steps for an assessment.
How to Back Up Your Computer — Windows & Mac Guide
Read How to Back Up Your Computer — Windows & Mac Guide repair information and check the next steps for an assessment.
How to Recover a Forgotten Windows Password
Read How to Recover a Forgotten Windows Password repair information and check the next steps for an assessment.
iPhone Not Connecting to Wi-Fi? Quick Fixes
Read iPhone Not Connecting to Wi-Fi? Quick Fixes repair information and check the next steps for an assessment.
Microsoft 365 & Google Workspace Setup
Read Microsoft 365 & Google Workspace Setup repair information and check the next steps for an assessment.
PC & Laptop Tune-Up — Speed Up Your Computer
Read PC & Laptop Tune-Up — Speed Up Your Computer repair information and check the next steps for an assessment.
Laptop Running Slow? Here’s What to Do repair FAQs
Do I need an appointment?
No appointment is needed for most workshop repairs. You can also use the online form so we know what to expect.
Will you quote before repairing it?
Yes. We confirm pricing and repair options before any work begins.
How long will the repair take?
Same Day is the typical guide for this repair, subject to parts availability and the exact fault.
Is the repair covered by warranty?
We confirm the applicable warranty terms for your Laptop Running Slow? Here’s What to Do repair before work begins. Battery and consumable cover is assessed against the fault, condition and usage. Read our repair terms or ask us about the proposed repair.
Book a Laptop Running Slow? Here’s What to Do Repair
Tell us what needs repairing and we will confirm the best next step before any work begins.