★★★★★
Michael managed to unlock my I phone after hours spent by me and my family trying to resolve the problem.As usual his help was invaluable even if I’m not sure what he did! Can’t thank him enough.
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Microsmith repairs
What to Do When Your Computer Won’t Turn On Newport
Nothing is more alarming than a computer that won't start. Here's what to check — and when to bring it to us.
Customer reviews
Customers trust Microsmith
Phone, tablet, laptop and computer repairs at Microsmith Electronics in Newport. Read what customers say about their experience with our repair service.
★★★★★
Excellent service had my iPhone sorted in 10 minutes
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More great service from these guys. Took my ancient Toshiba laptop & resurrected it! And really good value for money. Thank you !!
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Excellent & fast service fixing my daughter's charging port on her laptop, would definitely recommend!
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Nothing is more alarming than a computer that won't start. Here's what to check — and when to bring it to us.
What to Do When Your Computer Won’t Turn On repair information
Repair overview
A computer that won’t power on can feel like a disaster, but the cause is often something simple. Here’s how to troubleshoot it, and when to call in the professionals at Microsmith Newport.
Step-by-Step Checks
- Check the power cable is firmly connected at both ends
- Try a different plug socket
- Check for any lights — does anything light up, even briefly?
- Listen for sounds — fans spinning? Hard drive clicking?
- For laptops — try removing the battery, hold power 30 seconds, reinsert and try again
Common Causes We See
- Failed power supply unit (PSU)
- Dead laptop battery or faulty charging port
- Loose RAM seating
- Failed motherboard
If you’ve gone through these steps and it still won’t start, bring it to Microsmith Newport for a free diagnostic quote.
What to Do When Your Computer Won’t Turn On repair options
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PC Diagnostics
Tell us the fault and we will confirm the repair options before any work begins.
Same Day
We will confirm parts availability and timescale before booking the repair in.
Repair warranty
Read the repair terms and ask about the cover for the agreed work. Battery and consumable cover depends on the fault, condition and usage.
Free Diagnosis
Clear pricing confirmed before any repair work starts.
Why choose Microsmith?
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Free quote, no obligation
We inspect the fault and confirm pricing before any work starts.
Repair turnaround
We confirm parts availability and timescale before booking the repair in.
Repair warranty
Read the repair terms and discuss warranty conditions before work begins.
Newport workshop
Visit the workshop or contact us to discuss the repair.
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What to Do When Your Computer Won’t Turn On repair FAQs
Do I need an appointment?
No appointment is needed for most workshop repairs. You can also use the online form so we know what to expect.
Will you quote before repairing it?
Yes. We confirm pricing and repair options before any work begins.
How long will the repair take?
Same Day is the typical guide for this repair, subject to parts availability and the exact fault.
Is the repair covered by warranty?
We confirm the applicable warranty terms for your What to Do When Your Computer Won’t Turn On repair before work begins. Battery and consumable cover is assessed against the fault, condition and usage. Read our repair terms or ask us about the proposed repair.
Book a What to Do When Your Computer Won’t Turn On Repair
Tell us what needs repairing and we will confirm the best next step before any work begins.