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Microsmith repairs

What to Do When Your Computer Won’t Turn On

Tell us what is wrong and we will confirm the best repair route before any work begins.

  • Walk-ins welcome
  • Same day repairs
FreeQuote
FastTurnaround
12Month warranty
5.0Rated
Google reviews

Customers trust Microsmith

Recent five-star feedback from repair customers across Newport and South Wales.

★★★★★

Took my PS5 in with a disc drive fault and had it back within 3 days. Really impressed with the communication throughout.

Google review
James L. PS5 Disc Drive
★★★★★

Brought my iPhone 13 in with a smashed screen and it was fixed same day. Really professional service and the price was fair.

Google review
Sarah J. iPhone 13 Screen
★★★★★

My MacBook Pro would not turn on and I thought it was gone for good. Mike diagnosed it quickly and had it sorted within a couple of days.

Google review
Dave T. MacBook Pro Battery
★★★★★

iPhone would not charge at all. They cleaned out the charging port, checked the whole phone over and saved me buying a new one.

Google review
Tom S. iPhone Charging Port

A computer that won’t power on can feel like a disaster, but the cause is often something simple. Here’s how to troubleshoot it, and when to call in the professionals at Microsmith Newport.

Step-by-Step Checks

  1. Check the power cable is firmly connected at both ends
  2. Try a different plug socket
  3. Check for any lights — does anything light up, even briefly?
  4. Listen for sounds — fans spinning? Hard drive clicking?
  5. For laptops — try removing the battery, hold power 30 seconds, reinsert and try again

Common Causes We See

  • Failed power supply unit (PSU)
  • Dead laptop battery or faulty charging port
  • Loose RAM seating
  • Failed motherboard

If you’ve gone through these steps and it still won’t start, bring it to Microsmith Newport for a free diagnostic quote.

Repairs

Device repairs we carry out

Start quote

PC Diagnostics

Tell us the fault and we will confirm the repair options before any work begins.

Turnaround

Same Day

We will confirm parts availability and timescale before booking the repair in.

Warranty

N/A

Repairs include parts and labour warranty unless we tell you otherwise before work begins.

Quote first

Free Diagnosis

Clear pricing confirmed before any repair work starts.

Device

Device models we repair

Why Microsmith

Why choose Microsmith for device repairs?

Free quote, no obligation

We inspect the fault and confirm pricing before any work starts.

Fast turnaround

Many common repairs are completed quickly when parts are available.

12-month warranty

Repairs are backed by a parts and labour warranty for peace of mind.

Newport repair centre

Visit the workshop, call us, or book online for the quickest route.

FAQs

What to Do When Your Computer Won’t Turn On repair FAQs

Do I need an appointment?

No appointment is needed for most workshop repairs. You can also use the online form so we know what to expect.

Will you quote before repairing it?

Yes. We confirm pricing and repair options before any work begins.

How long will the repair take?

Same Day is the typical guide for this repair, subject to parts availability and the exact fault.

Is the repair covered by warranty?

This repair is listed with a N/A warranty unless we advise otherwise before work begins.

Links

More device repairs

Ready to get this sorted?

Tell us what needs repairing and we will confirm the best next step before any work begins.

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