Tech Support

What to Do When Your Computer Won’t Turn On

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Repair Details
Repair Type
PC Diagnostics
Turnaround
Same Day
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Free Diagnosis
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A computer that won’t power on can feel like a disaster, but the cause is often something simple. Here’s how to troubleshoot it, and when to call in the professionals at Microsmith Newport.

Step-by-Step Checks

  1. Check the power cable is firmly connected at both ends
  2. Try a different plug socket
  3. Check for any lights — does anything light up, even briefly?
  4. Listen for sounds — fans spinning? Hard drive clicking?
  5. For laptops — try removing the battery, hold power 30 seconds, reinsert and try again

Common Causes We See

  • Failed power supply unit (PSU)
  • Dead laptop battery or faulty charging port
  • Loose RAM seating
  • Failed motherboard

If you’ve gone through these steps and it still won’t start, bring it to Microsmith Newport for a free diagnostic quote.