★★★★★
Fantastic service, an instant recommendable repair service which i will now be using for all of my computing needs. Excellent job boys :).
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Microsmith repairs
Chepstow Mobile Phone, Laptop & MacBook Repair
Microsmith Electronics provides device repairs for customers in Chepstow and the surrounding area. Our main workshop is based in Newport — Chepstow is around 20 minutes east via the A48, a direct route that passes Magor and runs close to the M48 interchange. We also run a mobile workshop that covers Chepstow and the Wye Valley area, so we can come to you for certain repairs.
Customer reviews
Customers trust Microsmith
Phone, tablet, laptop and computer repairs at Microsmith Electronics in Newport. Read what customers say about their experience with our repair service.
★★★★★
From now on, any computer/phone issues - even if it’s just a cracked screen - I will be using this company and I highly recommend it to anyone else.
Read full review★★★★★
Reformatted my lap top within estimated time and assisted on line with an email recovery program. Very helpful, was recommended by two family members and well worth the trip from Caerwent to Caerleon.
Read full review★★★★★
Excellent service, very quick same day repair on my mobile phone, would use them again.
Read full reviewWhether you need a cracked screen fixed, a battery replaced, a laptop diagnosed or a MacBook serviced, we can help. We offer a free quote before work begins on most common repairs. For complex faults that need deeper investigation — such as liquid damage, no-power faults or intermittent issues — a diagnostic charge may apply. If you go ahead with the repair, that cost is usually absorbed into the final price.
Repairs We Carry Out
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Screen Repair & Replacement
Cracked or unresponsive screens replaced on iPhones, Samsung phones, iPads, tablets and laptops. We’ll advise on part options and pricing before any work begins.
Battery Replacement
Short battery life or a device that won’t hold charge? We replace batteries on most phones, tablets and MacBooks. Most battery jobs are completed the same day.
Laptop Repair
Slow performance, won’t boot, broken keyboard or a faulty charging port — we diagnose and repair most laptop faults across all major brands.
MacBook Repair
Screen replacements, battery swaps, keyboard repairs and board-level diagnostics on MacBook Air and MacBook Pro models. Free quote on most common faults.
Water Damage
Liquid damage needs careful investigation before we can give an accurate assessment. Bring the device in as soon as possible — the sooner we look at it, the better the chances of recovery. A diagnostic charge may apply for water damage cases.
Data Recovery
Lost files, a device that won’t start, or a failed drive. We assess data recovery cases individually — contact us to discuss your situation before bringing the device in.
Why Choose Microsmith?
Free Quote on Straightforward Repairs
For most common faults with a clear cause and known fix, we provide a free quote before any work begins. No commitment required.
Same-Day Turnaround
Most screen and battery replacements are completed the same day. Complex repairs may take longer — we’ll give you a realistic timeframe upfront when you drop off.
12-Month Warranty
Eligible repairs carry a 12-month parts and labour warranty. Battery and consumable warranty cover is assessed against the fault, condition and usage. We confirm the applicable terms before work begins.
Trusted Local Repairer
Serving Chepstow, Newport and the wider Monmouthshire area. Read our customer reviews on Google to see what people say about our work.
Frequently Asked Questions
Do you repair devices for Chepstow customers?
Yes. You can bring your device to our Newport workshop at 31 Russell Drive, Newport, NP20 6NE — around 20 minutes via the A48 east. Our mobile workshop also covers the Chepstow area for eligible repairs.
Do I need an appointment?
Walk-ins are welcome at our Newport workshop (Monday–Friday, 10am–5pm). For mobile workshop visits in the Chepstow area, book online to check available slots.
Is my quote free?
For most repairs — where the fault is clear and the fix is straightforward — yes, the quote is free before any work begins. For faults that need deeper investigation, such as no-power issues, liquid damage or intermittent faults, a diagnostic charge may apply. We will always tell you before we begin any investigative work.
How long does a repair take?
Most screen and battery replacements are done the same day — often within a couple of hours. Laptop and MacBook repairs, data recovery and complex faults may take longer. We’ll give you a clear timeframe when you bring the device in.
Our Repair Services
iPhone Repairs
Samsung Repairs
Google Pixel Repairs
OnePlus Repairs
Other Android Repairs
iPad Repairs
MacBook Repairs
Laptop Repairs
Computer Repairs
Tablet Repairs
Game Console Repairs
Drone Repairs
Tech Support
Mobile Phone Repairs
iMac Repairs
Mobile Workshop
Web & Digital Services
All repair models and services
Book a Repair
Tell us what needs repairing and we will confirm the best next step before any work begins.
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