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Microsmith repairs

iPhone XR Newport

Cracked LCD screen, touch unresponsive

  • Walk-ins Welcome
  • Fault assessment
Customer reviews

iPhone customer reviews

Customer experiences of iPhone repairs at Microsmith Electronics in Newport. Read their feedback on our repair service.

★★★★★

Brilliant. Quick turnaround on my broken iPhone. Excellent job and great value for money

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Emma Harris iPhone
★★★★★

I've been using MicroSmith for approx. 10 years. They've fixed many items in that time, most recently the screen on my daughters iPhone 11.

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Lisa Standley iPhone 11 - Screen repair
★★★★★

From now on, any computer/phone issues - even if it’s just a cracked screen - I will be using this company and I highly recommend it to anyone else.

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Sharne Watkins iPhone
★★★★★

Popped into shop on the off chance they had an iPhone for sale, great service Yes they had the perfect one for me. Talked me through the procedures of the new iPhone very pleased with my purchase Michael...

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Perrienne Garvin iPhone - Device sales
intro

About this repair

Cracked LCD screen, touch unresponsive

repairs

Apple iPhone XR repair options

why

Why choose Microsmith?

detail

Apple iPhone XR repair information

Repair overview

Microsmith Electronics in Newport offers professional repair services for the iPhone XR — the first iPhone with Face ID and edge-to-edge OLED. Whether your screen is cracked, your battery is struggling to last the day, or you have a charging fault, our technicians carry parts for the iPhone XR and most repairs are completed the same day.

The iPhone XR features a 5.8-inch Super Retina OLED display powered by the A11 Bionic chip. When things go wrong with a device like this, getting it repaired quickly and correctly matters. We offer a free quote before any work begins, and our 12-month warranty covers eligible parts and labour.

Common iPhone XR Repairs We Carry Out

  • Screen replacement — cracked glass, unresponsive touch, or dead display
  • Battery replacement — poor battery life, unexpected shutdowns, or swollen battery
  • Charging port repair — not charging, loose connector, or damaged port
  • Rear camera lens replacement — cracked camera glass causing blurry photos
  • Rear glass replacement — shattered back panel
  • Speaker and microphone repair — muffled audio or no sound during calls
  • Water damage assessment — liquid exposure cleaning and board inspection
  • Face ID / Touch ID fault diagnosis — biometric sensor issues

Why Bring Your iPhone XR to Microsmith?

We specialise in iPhone repairs across all models and generations. Our technicians use quality replacement parts and take the time to test every repair thoroughly before the phone is returned. We serve customers from Newport, Cwmbran, Caerleon, Pontypool, and across the Gwent area.

Walk-ins are welcome at our Newport workshop. Most iPhone repairs are same-day. Call ahead on 01633 357 357 to confirm parts are in stock, or book online.

Get a Free Quote

We offer a free quote before any work begins. Bring your iPhone XR into Microsmith Electronics in Newport, call us on 01633 357 357, or use our online booking form. No pressure, no hidden charges — just honest advice and fast, reliable repairs.

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faq

Apple iPhone XR repair FAQs

Do I need an appointment?

No appointment is needed for most workshop repairs. You can also use the online form so we know what to expect.

Will you quote before repairing it?

Yes. We confirm pricing and repair options before any work begins.

How long will the repair take?

Same Day is the typical guide for this repair, subject to parts availability and the exact fault.

Is the repair covered by warranty?

We confirm the applicable warranty terms for your Apple iPhone XR repair before work begins. Battery and consumable cover is assessed against the fault, condition and usage. Read our repair terms or ask us about the proposed repair.

More device repairs

Get a quote

Book an iPhone XR Repair

Tell us what needs repairing and we will confirm the best next step before any work begins.